Important Note for Reservations:
Our team communicates exclusively via WhatsApp. Please ensure you provide a valid, contactable WhatsApp number so we can reach you promptly for quick Guest Support.
Table Reservation Duration:
We'd like to hold reserved tables for 15 minutes from the booked time slot.
Please arrive as soon as possible to ensure a great dining experience.
Each reservation slot is limited to 90 minutes dining time.
Large Group Reservations (Above 4pax):
For groups larger than 4 people, the restaurant team will contact you. Please do
leave your contactable number and we will contact you via WHATSAPP only.
You will need a deposit of $100 to secure your reservation to the company UEN via PAYNOW only.
This deposit will be offset against your final bill on the day of your visit.
Bringing The Little Ones:
Please do include your child (Infant/Toddler) in the reservation pax. Do let us know
if you are in need of a baby chair and stroller space.
Cancellation Policy:
If you need to cancel or change your reservation, please let us know at least 1 hour
in advance, and we will try our best to accommodate your request.
Late Arrival:
In case of late arrival, please notify us. We will do our best to accommodate you, but the reservation time may be adjusted based on availability.
Refund Policy:
Deposits are refundable in the event of cancellation within the stipulated time frame.
Refunds will be processed using the same method of payment.
Terms Acceptance:
By making a reservation, you agree to abide by these terms and conditions.
We appreciate your understanding and cooperation. If you have any questions or need further assistance, feel free to contact us.
Thank you for choosing Picanhas' for your dining experience!
